Radio Interview: How to remember knowledge in case of emergency

 

Interview on rbb radio eins April 16, 2022

More and more potential dangerous industrial processes are automated in order to improve safety. But in case of malfunction, employees - humans - must handle the emergency. A new study shows how to manage such situations and how to have the necessary skills on the employee's fingertips.

How to keep knowledge alive in case of emergency

Chemiewerk

In many industrial plants, all processes are automated. In case of a malfunction, it is important that employees have the necessary skills at their fingertips.

Typically, automation makes everyday work easier for industrial employees. However, when a system malfunctions, it is important that rarely used skills can be applied instantly. A team headed by Marina Klostermann has investigated how to prevent knowledge and skills that were learned long ago and are rarely used from getting rusty. In collaboration with the Federal Institute for Vocational Education and Training, the Work, Organizational and Business psychologists from Ruhr-Universität Bochum (RUB) headed by Professor Annette Kluge evaluated 58 studies. They’ve derived tips for learning new skills and for interventions for retaining skills. Their study was published in the journal “Safety” on 28 March 2022.


Marina Klostermann

PhD Student and Research Assistant

Ruhr University Bochum, Germany

D-48317 Drensteinfurt, Germany

info@marina-klostermann.de

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